Privacy Policy

This Privacy Policy explains how Lifewell Parents Matrimony ("we", "our", "us")
collects, uses, stores, and protects the personal information of users and families
who use this platform.

We may collect the following information:

- Basic details (name, gender, date of birth)
- Contact details (email, phone number)
- Matrimonial profile information (education, location, family details, preferences)
- Disability-related details (optional, used only for matchmaking)
- Uploaded photographs and supporting documents
- Technical information such as IP address and device/browser data (for security logs)

We collect and process your information solely for:

- creating and managing your member profile
- matrimonial matchmaking and search
- verification and fraud prevention
- communication related to your account or service updates
- improving our platform and user experience

Any disability-related information is optional and shared only by you or your family.
It is treated as **sensitive personal data** and used only:

- to help find compatible matches
- to understand support needs and expectations

We handle this information with strict confidentiality and respect.

We apply reasonable technical and organisational safeguards, including:

- password protection and restricted admin access
- secure server configuration
- regular monitoring and logging

No method of storage or transmission is 100% secure, but we take care to protect
your data from unauthorised access, misuse, or accidental loss.

We do **not** sell your personal data.

We may share limited information only:

- with other registered families, for genuine matchmaking,
in line with your profile and preferences
- with service providers who support our technical operations (hosting, email),
under confidentiality obligations
- when required by law, court order, or government authority

Our website may use cookies or similar technologies to:

- remember your login session
- understand basic usage patterns

You may block cookies via your browser settings, but some features may not work properly.

We retain your information for as long as your account is active or as needed
for legitimate purposes such as security, legal, or audit requirements.

You may request deletion of your account and profile. After verification, we will:

- deactivate your profile from public / member view
- delete or anonymise personal data, except where retention is required by law.

Subject to applicable law, you may have the right to:

- access the personal data we hold about you
- request correction of inaccurate or incomplete information
- request deletion or restriction of processing
- withdraw consent for optional data (for example, disability details)

You can exercise these rights by contacting our support team.

We may update this Privacy Policy from time to time. Any material changes will
be reflected on this page with an updated "Last updated" date.

Continued use of the platform after changes means you accept the revised policy.

For any privacy-related query or request, you can email us at:

**info@lifewellmatrimony.com**