Membership Fee & Refund Policy
- Lifetime membership fee: INR 100 (one-time).
- This fee is non-refundable under all circumstances.
- No refund even if:
- you do not receive proposals or matches,
- your profile is rejected, suspended, or deleted, or
- you voluntarily close your account.
No Guarantee of Marriage
Lifewell Parents is a facilitation platform. We connect families and differently-abled individuals, but we do not guarantee:
- any specific number of proposals or responses,
- engagement or marriage, or
- success of any relationship formed.
All decisions regarding communication, meetings, engagement and marriage are taken solely by the families and individuals involved.
Frequently Asked Questions
15 questions
Currently, Lifewell Parents charges a one-time membership fee of INR 100 (or equivalent in other currencies, where applicable) for creating and maintaining a profile on the platform.
Category: Fees & Payments
No. The INR 100 membership fee is strictly non-refundable, under any circumstances. This applies even if you do not receive proposals, do not find a match, your profile is deactivated, or you voluntarily close your account.
Category: Fees & Payments
No. Lifewell Parents is a platform to connect families and differently-abled individuals. We do not guarantee engagement, marriage, or any form of relationship. All decisions regarding proposals, meetings, engagement and marriage are taken solely by the families and individuals involved.
Category: Service Scope
We provide: (a) a secure online platform to create profiles for differently-abled individuals; (b) filters and search tools to help families view compatible profiles; (c) a controlled communication channel where permitted by the platform. We do not provide counselling, legal advice, medical advice, financial advice, or any form of guarantee.
Category: Service Scope
Members and their families are fully responsible for verifying the accuracy of information shared on profiles (such as disability details, medical history, education, job, income, family background, and personal habits). Lifewell Parents may conduct basic checks, but we do not provide any certification or legal guarantee about the truth or completeness of the information.
Category: Liability & Responsibility
No. Lifewell Parents only facilitates initial contact between families. Any meetings, introductions, discussions, or arrangements (including financial transactions, dowry-related issues, property discussions, or other personal matters) are entirely outside our control. We are not responsible for any disputes, financial losses, or misunderstandings arising before, during, or after marriage.
Category: Liability & Responsibility
Yes. Lifewell Parents reserves the right to approve, reject, suspend, or permanently remove any profile that violates our guidelines, appears fake or misleading, or is reported for misuse. In such cases, the membership fee remains non-refundable.
Category: Account & Profile
Yes. You can submit a delete request from your user dashboard. After verification, your profile will be deactivated and/or removed from public search. However, as stated, the membership fee is non-refundable even after deletion of the profile.
Category: Account & Profile
We aim to protect your personal data using reasonable technical and organisational measures. Access to sensitive information is restricted within the platform. However, no online system is 100% secure, and we cannot guarantee absolute security. For full details, please refer to our Privacy Policy.
Category: Privacy & Data
We do not sell your personal data. However, anonymised or aggregated data may be used for internal analytics, platform improvement, or general marketing insights. Any use of your data will be in line with our Privacy Policy and applicable laws.
Category: Privacy & Data
Profiles may be created by parents, guardians, or the differently-abled individual themself (where legally competent). By registering, you confirm that all information is true to the best of your knowledge and that you have the legal right to create the profile.
Category: Eligibility & Use
Yes. Lifewell Parents is specifically designed for differently-abled individuals and their families. Any misuse for non-eligible profiles or fake information can lead to immediate suspension without refund.
Category: Eligibility & Use
No. This FAQ is for general information only and does not constitute legal advice. For any specific legal queries, you should consult a qualified advocate or legal professional in your jurisdiction.
Category: Legal & Jurisdiction
Use of the platform is subject to the Terms & Conditions and applicable laws of the jurisdiction where the service operator is registered. In case of any dispute, the courts having jurisdiction over the operator’s registered office shall have exclusive authority, unless otherwise required by local law.
Category: Legal & Jurisdiction
You can reach our support team through the contact details provided on the Contact page or by using the support options available inside your user dashboard. Response times may vary, but we try to assist families as quickly and respectfully as possible.
Category: Support
Disclaimer: This FAQ is provided only for general understanding of
how Lifewell Parents operates. It does not replace our full Terms & Conditions or
Privacy Policy, and does not constitute legal advice. For any legal
questions, please consult a qualified legal professional.