Guidance for parents & guardians

Guidance & Best Practices

Please read these points carefully before using Lifewell Parents Matrimony. They are meant to help families use the platform responsibly and safely.

Total guidance points: 8
Getting Started
Who should use this platform?
Lifewell Parents Matrimony is designed for parents, guardians, or close family members of differently-abled individuals who are looking for a respectful and safe platform to explore marriage possibilities. The member profile should always be created with the full knowledge and consent of the person concerned, wherever possible.
Profile Creation
Creating an honest profile
Provide accurate details about age, education, disability type, level of support needed, medical history (where relevant), and family background. Avoid exaggeration or hiding important information. Honest profiles reduce misunderstandings and protect both families.
Documentation
Medical & disability documentation
We recommend keeping basic medical documents, disability certificates, and therapy reports ready. These should be shared only when trust is established and preferably after initial family discussions, not in the very first interaction.
Communication & Meetings
Safe communication between families
Use the contact information shared through the platform responsibly. Initial discussions should happen between responsible adults (parents or guardians). In-person meetings should be fixed in safe public places or family homes, and always with mutual consent.
Consent & Rights
Respecting the member’s consent
Marriage decisions should be taken in the best interest of the differently-abled member. As far as possible, explain the proposal in a way they can understand and respect their comfort, preferences, and rights. Parents and guardians remain fully responsible for the final decision.
Safety & Privacy
Privacy, fraud, and misuse
Do not share OTPs, passwords, or complete financial details with anyone claiming to be from Lifewell. We never ask for money to “confirm” a match. Report suspicious calls, harassment, or fake profiles to our support team so that we can review and, if needed, deactivate accounts.
Payments & Responsibility
Platform limitations & responsibility
Lifewell Parents only provides an online platform to connect families. We do not guarantee marriage, background verification, or financial suitability of any profile. All verifications, enquiries, and final decisions are the full responsibility of the concerned families.
Support
When to contact support
Contact our support team if you find incorrect information in your profile, face difficulty in using the website, suspect misuse of your data, or want to report an issue about another profile. We will review the matter and take appropriate action as per our policies.
Important disclaimer:

Lifewell Parents Matrimony is an online introduction platform only. We do not provide legal, medical, psychological, or financial advice. We do not guarantee marriage or verify the background of every member or family.

All enquiries, verifications, and final decisions about marriage are the sole responsibility of the concerned families. Please take independent professional advice wherever necessary before making any commitment.